Frozen Pond

We want you to love everything about your SFC items and will be happy to try to work through any issues you may have. 

 

All Sylvan Forge Creations rings are handmade specifically for you.  We encourage our customers to confirm ring sizes and ring choices prior to check-out.  We do not provide refunds due to incorrect sizing provided by the customer or for customer errors related to their particular order specifications.  We do, however, stand by the quality of our workmanship.

Bottom line, if you are unsatisfied with your purchase, please reach out to customer service by email within 14 days of your order shipping date. 

All Sylvan Forge Creations products are shipped USPS Priority Mail (2-5 shipping days).  Each ring is uniquely handmade for you, so please allow 1-2 weeks for your item to be shipped.  You will receive notificaton by email when your item is on its way.

We at SFC try to accomodate every size hand, though some rings may not be available in very small or very large sizes.  We utilize standard US half sizes ranging from 5 to 15. 

Helpful Hints

• Our dominant hands are generally slightly larger — make sure you measure the right finger on the correct hand!
• Rings with wider bands will fit a bit tighter. If you plan to measure one of your partner's rings, try to measure one with a similar width as the ring you want to purchase.
• Make sure the finger is at normal body temperature — fingers can shrink or expand when hot or cold.
• Your fingers tend to change size throughout the day — the best time to measure your finger is the end of the day.
• If your knuckle is bigger, take 2 measurements and choose a size in between — ring needs to fit over knuckle but not be too loose or it will shift around.
• We offer a $5 ring sizer with a $5 coupon which makes it basically free for you!  Don't hesitate to use this as an option.
• When you don’t know your  ring size, selecting one of the standard ring sizes is your best choice. The average ring size for women is 6 to 6.5, and the average ring size for men is 9 to 10.
• See our FAQ page for more sizing information.